Privacy Notice

(update: 06.11.2023)

This Privacy Notice was created by 4U2 Go, Unipessoal Lda. (hereinafter also referred to as “GoFree”, “we”, “us”, and “our”) to demonstrate that we respect the privacy not only of our website visitors but of all data subjects with whom GoFree has responsibilities has a Data Controller, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

If you just want to know how we use cookies, any information collected through cookies or similar technologies, please read here our Cookie Notice

Data Controller

GoFree is the Data Controller of your personal information.

Our registered office is Rua Machado dos Santos, Nº 8 - R/C, 7580-162 Alcácer do Sal. We are registered in Portugal under company number 513855530.

Information we collect

We may request that you supply us with personal information. Generally, this information is requested when you voluntarily want us to provide you with information.

Information that we may gather about you when you use this website or contact us:

  • Name;
  • Email address;
  • Phone number;
  • Tax number;
  • Country;
  • Address;
  • IP address;
  • The type of browser and operating system you use when accessing our website;
  • The Internet domain/website address from which you accessed our website;
  • Pages you visited on this website;
  • Date and time of your visit to this website.

 

GoFree collects data through this website for the following purposes:

  • To provide you with the information you have requested, namely to subscribe you to our newsletter;
  • To book a trip and provide you with other services;
  • To respond to specific questions you may raise regarding GoFree;
  • To provide you with better ways of accessing information from this website.

 

Retention Period

We will store your information only for the time required to fulfil the purposes set forth above, or until you raise an objection regarding our use of your data, or until such time as you withdraw your consent (when you have consented that we use your personal data).

However, in cases where GoFree is obliged by law to keep your personal data for a longer period, or when your personal data is required for GoFree to lodge or defend against legal claims, we will maintain your personal data until the end of the relevant retention period or until the claims in question have been resolved.


Information to third parties

We may send your Personal Data to affiliates and third parties to help us process your Personal Data for the purposes set out in this Privacy Notice. We may disclose your Personal Data if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your Personal Data are required to keep it confidential.

When GoFree reasonably believes that it’s required by law, GoFree may disclose Personal Information to third parties in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.

Where we process information about you

In doing the above, we may need to transfer personal information about you to third parties located (or whose servers may be located) in countries outside of the country where you have applied, including countries outside of the European Economic Area (EEA). If we send personal information about you to a country that is not in the EEA, we will make sure that there is a legal basis for such transfer and that your personal information is adequately protected as required by applicable law (for example, by using standard agreements approved by relevant authorities and by requiring the use of other appropriate technical and organisational measures to protect your personal information).

 

Please contact us at geral@gofreecaravans.com if you would like to find out more about the way we comply with our legal obligations in relation to international data transfers.

Use of this website by children

This website is not intended or designed to attract children under the age of 16. We do not knowingly collect Personal Information from or about any person under this age. If you are under 16 years old and wish to ask a question or use this website in any way which requires you to submit your personal data, please get your parent or guardian to do so on your behalf.

Links to other websites

This website may contain links to external sites not belonging to us. Please note that GoFree is not responsible for the privacy practices or the content of any websites that do not belong to GoFree. Accordingly, we recommend that you carefully read the privacy statements of those external websites.

Rights of the Data Subjects

In accordance with the GDPR, data subjects can exercise their rights of access, rectification, opposition, limitation, and deletion of personal data concerning them. The exercise of rights regarding personal data collected on this website is carried out in writing, to the following email address: geral@gofreecaravans.com

More information about your rights as a data subject can be found on the European Commission “My rights” web page.

Right to complain

If you believe that GoFree is not processing your personal data in accordance with the requirements set out herein or with the applicable EU data protection legislation, you may file a complaint.

The data protection authority of the country where GoFree has its registered office is CNPD – Comissão Nacional de Proteção de Dados (www.cnpd.pt).

Changes to this Privacy Notice

This Privacy Notice gets updated from time to time, so we encourage you to check it regularly.

How to contact us

If you have any further questions about this Privacy Notice or how we process your information, please contact us at geral@gofreecaravans.com or by sending a registered letter to the following address:

4U2 Go, Unipessoal Lda.
Rua Machado dos Santos, Nº 8 - R/C
7580-162 Alcácer do Sal – Portugal.